Your privacy is our priority
This policy provides a complete description of how your personal information is collected, stored, and kept secure on the hris77 platform.
1. Introduction and Applicability
hris77 ("we", "our", "platform") is a trusted online casino and betting service provider in Bangladesh. Protecting the privacy of personal information of every individual registered or using our website hris77.cam is our core responsibility.
This privacy policy ("policy") explains what types of information we collect, how that information is used and protected, and what rights you have regarding your information. By accessing this site or using our services, you agree to the terms of this policy.
This policy complements the Terms and Conditions and should be read together with them. If you have any questions, please contact our support team.
2. What Information We Collect
2.1 Registration and Account Information
When creating an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency (BDT / Taka)
2.2 Financial and Identity Verification Information
For financial transactions and KYC verification, we may collect:
- bKash / Nagad / Rocket / Upay number
- Bank account details
- National ID (NID) or passport number
- Transaction history and amounts
- Withdrawal and deposit records
2.3 Activity and Usage Information
Information collected automatically while using the site:
- Game play history and betting records
- Login times and session details
- Click, scroll, and navigation patterns
- Preferred game categories
- Bonus and promotion usage information
2.4 Technical and Device Information
Information collected for site security and performance:
- IP address and geographic location
- Browser type and version
- Device type (mobile / tablet / desktop)
- Operating system
- Cookie and local storage data
- Referrer URL
3. How We Use Information
hris77 uses user information only for the following purposes:
a Account Management
Your provided information is used to register, verify, and keep your account active. This information is also needed for login security, password recovery, and account security-related communications.
b Processing Financial Transactions
Relevant financial information is essential to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is also required to verify transactions with a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
c Providing Customer Service
When you contact our 24/7 Bengali live chat support team, your account information is verified to provide accurate assistance.
d Ensuring Responsible Gaming
This information is used to monitor user gaming behavior, identify potentially problematic gaming patterns, and ensure compliance with responsible gaming provisions.
e Fraud Prevention and Security
Information is analyzed to prevent illegal activities such as unauthorized transactions, creation of multiple accounts, bonus abuse, and money laundering.
f Service Improvement
Analytics data is used to further improve the user experience, introduce new games and features, and enhance the overall performance of the platform.
4. Cookies and Tracking Technologies
The hris77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
Essential Cookies
Required for the core functionality of the site — used to maintain login sessions, security verification, and form data storage. These cannot be disabled.
Performance Cookies
Help analyze site load speed, page views, and user behavior. This information is reviewed in aggregate — not individually.
Functionality Cookies
Remember your preferences such as language selection, game settings, and display preferences so you have a better experience on your next visit.
Analytics Cookies
Used to understand which games or sections are most popular. This information helps improve the service. These can be controlled from browser settings.
Most browsers offer the option to block or delete cookies. However, disabling certain cookies may cause some site features to not work properly.
5. Information Sharing and Third Parties
hris77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
The minimum necessary financial information is shared with the relevant payment service provider to process bKash, Nagad, Rocket, Upay, and bank transfer transactions. These service providers follow their own privacy policies.
5.2 Legal Obligations
Information may be disclosed in response to applicable laws of Bangladesh, court orders, or legitimate requests from government authorities. In such cases, we act in accordance with our legal obligations.
5.3 Fraud and Security Agencies
If money laundering, fraud, or other illegal activities are suspected, relevant information may be shared with the concerned regulatory authorities.
5.4 Technology and Game Providers
We work with various game developers including Pragmatic Play, Spribe, and JILI for game operation and platform technology. These parties can only access the information necessary to provide their services.
Before sharing information with any third party, contractual obligations are put in place to ensure they protect the information.
6. Data Security Measures
hris77 follows industry-standard technology and practices to protect your personal and financial information.
SSL Encryption
All data transfers are secured with 256-bit SSL
Firewall Protection
An advanced firewall system prevents unauthorized access
Password Hashing
Passwords are never stored directly — only encrypted hashes are kept
Access Controls
Only authorized personnel can access specific information
While we take all reasonable security measures, no digital system is 100% impenetrable. Even so, we are committed to ensuring the highest level of protection. In the event of a security incident, affected users will be notified as quickly as possible.
7. Data Retention and Deletion
Retention Period
We retain all necessary information for as long as your account is active. Even after an account is closed, information may be kept for a specified period for the following reasons:
- To meet legal and regulatory obligations
- To comply with anti-money laundering (AML) regulations
- To preserve evidence in the event of potential disputes or claims
- To prevent fraudulent activity
Data Deletion Requests
After closing your account, you may request deletion of information beyond what is required by legal obligations. To make this request, email [email protected] or contact us via live chat.
Please note: transaction records and KYC documents may not be legally deletable before a specified period.
8. Your Rights Regarding Your Information
As a user of hris77, you have the following rights regarding your personal information:
Right of Access
You have the right to know what information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
You may request deletion of information beyond what is required by legal obligations.
Right to Object to Processing
You may object to marketing communications or certain uses of your information.
Data Portability
You may request your information in a structured format.
Restriction of Processing
In certain circumstances, you may request that processing of your information be temporarily restricted.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 business days.
9. Protection of Minors
hris77 strictly provides services only to those aged 21 or above. We do not intentionally collect any information from minors.
Age is verified at the time of registration. If a user is found to be under 21 years of age, their account will be immediately closed and all associated information will be deleted.
If a parent or legal guardian believes that a child or minor is using this site, please contact us immediately via live chat or email. For more details, see our responsible gaming page.
10. Policy Changes and Updates
hris77 reserves the right to change or update this privacy policy at any time. If any significant changes are made, they will be published on this page with a new date.
Registered users may be notified by email of important changes. However, it is your responsibility to read this policy regularly. Continuing to use the site after any changes means you agree to the updated policy.
Previous versions of this policy are kept on record with us. If needed, you can contact us via live chat to get information about earlier versions.
11. Contact Us
If you have any questions, concerns, or requests related to this privacy policy, please get in touch with us:
Email: [email protected]
Live Chat: Support in Bengali is available 24/7
Response Time: Replies are usually sent within 24 hours
To learn more, visit our About Us page, Terms & Conditions, and FAQ page.